Overview
The Tenant Information section of this site contains important building operations and leasing information to refer to during your stay in University Apartment Housing. If you have questions or encounter problems please feel free to contact the appropriate University staff as indicated.
SEE TENANT INFORMATION GUIDE
The Morningside Resident Newsletter
Welcome all new and returning residents of Columbia University's housing! The Morningside Resident is your source for information on general policies and procedures (such as maintenance requests) and useful contact information. You can also find a list of places to visit in your area, ways to live "green," and more!
Emergency Maintenance Problems
SEE ALSO DEPARTMENT OF PUBLIC SAFETY
If you have an emergency maintenance problem during the hours of 9:00 a.m. to 5:00 p.m. (except weekends and University holidays), please contact your building Superintendent immediately. You can also call your Director of Residential Services at (212) 854-9301 and should do so if you cannot reach the building Superintendent. If you cannot reach your building Superintendent during off-hours, please call the Facilities Service Center at (212) 854-2222. Read more here.
Heating and Hot Water
Renters Insurance
The heating season begins October 1st and ends May 31st. Our goal is to maintain a warm and comfortable temperature in your apartment according to New York City guidelines. If you have no heat or hot water and a notice of service interruption has not been posted in the building, please follow the procedures for Emergency Maintenance Problems.
All UAH tenants are strongly encouraged to obtain renters insurance to protect against losses of personal property resulting from theft, water, or fire damage. Most policies, in addition to providing you with coverage for property losses, will also provide you with some personal liability coverage. Read more here.