Moving In

Housing Portal

Moving In


Welcome to Columbia Residential!

Beginning August 2018, residents sign their housing agreements using DocuSign

14 Days Prior to Move In Appointment

  • Agreement start/appointment date changes cannot be accommodated within 14 days of move-in. Appointment changes must be requested at least 15 days prior to the scheduled move-in date. Once you sign your housing agreement, changes cannot be made to the agreement and billing start date.
  • Housing agreement sent through DocuSign to the email address on file in the Housing Portal.
  • Housing agreements must be signed within 48 hours of receipt. Please check your spam folder in case the email is routed there. If you are unable to access the document for any reason, please contact us prior to your move in date.
  • Lionsgate Move Ins Only: Lionsgate (520 West 112th Street) tenants must follow procedures outlined in the Lionsgate Move In/Move Out Guidelines.

After the Agreement is Signed

  • Agreement processed by Columbia Residential, typically within 48 hours of completion. 
  • Once processed, you will automatically receive a copy of the executed agreement.
  • Move in instructions will be emailed 48 hours prior to your scheduled appointment.

Move In Instructions

Please note: Move ins and key pickups may be scheduled Monday - Friday, 9 AM - 3 PM (excluding holidays). Weekday moves and key pickups must be completed by 4 PM. Residents who move items outside of these hours will be charged $50 per hour (2-hour minimum). 

Couples & Families
Come to the Columbia Residential office 30 minutes prior to your scheduled appointment to sign the Housing Compliance Form. The office is located at 401 West 119th Street.

The following is required: 

  • Photo ID for each resident
  • Partner (if applicable) must be present to sign the Housing Compliance form
  • Birth certificate for each dependent child (family housing only)
After completing the Couple & Family move in process, you will proceed to your move in appointment with building staff. Note that you will need to show ID to building staff to pick up your keys.

You will receive move in instructions by email 48 hours prior to your appointment. Please follow the instructions in that email and meet building staff to pick up your keys and move in. Note that you will need to show ID to building staff to pick up your keys.